Nadia Jamil, a Pakistani actress, activist and well-known personality recounted her bad experience at Heathrow Airport on Twitter about a couple of weeks ago. Fans, followers, and other members of the entertainment industry took to Twitter to express their support and demand that British Airways apologize and compensate Nadia for the stress and grief she suffered.
Nadia Jamil, who just revealed that she was cancer-free (many congrats to her!). She stated that she was left stuck at her Heathrow terminal after being off-loaded for not having the necessary paperwork and an expired NICOP. She said she was left waiting for hours and then trapped at the airport.
The star turned to Twitter to recount her incident at the London airport, claiming she was left alone in an immobile wheelchair and that she had never felt so “intimidated, humiliated, and powerless” in her life.
According to Jamil, the star was saved by her elderly aunt in London, who suffers from diabetes herself. “She lugged the bulky bags around. After that, I was able to handle both the wheelchair and the trolley. She also managed me when I passed out on the floor outside the cab!” she said.
Nadia Jamil also described how hostile the British Airways in-flight personal was to her. She passed out on the plane and needed assistance after being held alone at the airport after being offboarded.
Nadia Jamil, who was stranded alone, described how she was asked for a certain document, which she initially couldn’t locate but eventually found. However, the crew advised her that it was pointless to continue, and she was ordered to exit the plane. She cried as she videotaped herself sitting alone in a wheelchair that she couldn’t even push.
“I arrived at 6.30 p.m. at the airport. This is me at 11 p.m. I’m drained and alone. My health had been disclosed to the employees. Why would they abandon me in this state? I continued pleading for someone to assist me. Everyone turned their backs on me. At the very least, assist me a bit once you’ve offloaded me”
She wrote, “Bad show.”
Public Criticism on Twitter
Several celebs and websites shared her video shortly after. She went on to say that the day was meant to be a big one for her.
“If an ill passenger in a wheelchair does not have the proper documentation, do not keep them waiting for four hours and then abandon them in a wheelchair with heavy luggage. Please, @British Airways, have the decency to help them with their baggage and transportation. I passed out in the cab! [sic]” — Nadia Jamil posted on Twitter.
“It takes a lot to deplete my optimism. @British Airways I’ve never felt so threatened, humiliated, or powerless in my life. Your employees left me alone on terminal 5 to nap. How did you expect me to go back to Cambridge from Heathrow with a wheelchair and three suitcases? Kindness is important! “she stated.
Nadia Jamil further revealed that her movement has been significantly limited as a result of chemotherapy-induced nerve damage. She stated, “I won’t be walking much for a time.” This is also why Nadia Jamil demanded that the person provide better mobility help, adding, “I don’t need pity, just basic human decency, and apparent mobility support.”
Magazines, famous celebs, and other common people expressed their love and support for Nadia while condemning British Airways’ unethical acts and attitudes.
- It shouldn’t make a difference whether she’s famous or not. That she was left in that situation is a terrible example of humanity, of how NOT to handle things. @britishairways should issue a public apology, rather than waiting for her to straighten things out. Inquire with the personnel and look into how things went so badly! @fuchsia_mag
- It’s awful to watch how a cancer patient is treated by @British Airways. Is anyone at Terminal 5 @HeathrowAirport @yourHeathrow available to assist @NJLahori, who has been left stranded by a British Airways crew? @shamaJunejo
- @British Airways’ behavior is reprehensible — Nadia has been battling a life-threatening illness, and this is how you handle your passengers. @Razarumi
- Come on, @British Airways, you can do it! This is not right in any way. Please assist our darling @NJLahori, one of our country’s most gifted actors and a cancer survivor. @falamb3
How did the Airline respond?
The airline expressed regret for its actions and requested further information on the incident. Nadia’s humiliation and suffering prompted her followers to tweet about her situation.
Her incident sparked a heated debate regarding the staff’s behavior, with many demanding responsibilities and supporting Jamil’s complaint.
In a tweet, the airline has subsequently apologized. “Hello, Nadia.” I’m sorry to hear you’ve had such a traumatic time. “Send us a DM with as much information as possible, including your name, reference, and full contact information,” they said.
“You should endeavor to have this episode canvassed in one of the UK media, for example, @guardian @Independent,” says the creator. “It’s tragic to see @NJLahori like this yet not surprising by any means,” one individual commented, while another tweeted, “It’s agonizing to see @NJLahori like this yet not surprising by any stretch of the imagination.” In these seasons of emergency, it has become certain that we, like people, have lost our funny bone someplace along the street.
Nadia, we support you!
Let’s hope that the worst is behind her. Nadia later tweeted that she passed out in the cab that drove her home.
Nadia has all of our love and support. No one, regardless of who they are, deserves to be treated this way, especially children. When you work in a professional field or a firm where the centric goal is providing a fair service, you must learn how to be sympathetic and patient.
We don’t understand why such a reputable airline couldn’t help her and find a solution. A person in a wheelchair should not be abandoned, as appears to have happened in this case. The public is still waiting for further information about how and why she was forced to go through this experience.